Support
Get help with Ankra.
Email us and we will help. You do not need an account to ask.
Pick the one that fits
Email us
For any question about Ankra, including the Ankra apps for Slack and Microsoft Teams. You do not need an account.
Support centre
If you have an Ankra account: ask the AI, send a message to the team, and follow the replies to your requests in one place.
Community
Ask other people who run Ankra, and the team, in the community workspace on Slack.
What helps us help you
None of it is required. Leave out passwords, tokens and keys.
- The name of your organisation, and of the cluster or application it concerns.
- What you did, what you expected and what happened instead.
- When it happened, with your time zone.
- The error text, or a screenshot of it.
Security, privacy and plans
Report a vulnerability
Write to [email protected]. We acknowledge a report within 3 business days. Thedisclosure policy says what to include and what to expect.
Your personal data
To see, correct, move or delete the personal data we hold about you, write to[email protected]. We respond within one month, as the privacy policy sets out.
Paid plans
Support hours and response times for each paid plan are in theService Level Agreement, and what each plan includes is on the pricing page.
Your next chapter
You built it.
Let’s get it live.
Give your application a path to production.
Give your team a simpler way to run it.
First 30 vCPU of platform usage included.
Try it without a card; a card unlocks full access and €59 of credit.
From something you built
to something people use.
- Deploy from your repository
- Run on infrastructure you choose
- Operate with your team and agents